Our Terms & Conditions

In the following Terms and Conditions “The Entertainment Provider” shall mean Intryst Limited. ‘The Client” shall be the couple who transfer a deposit to secure a date. The due performance of the contract is subject to the conditions below. These cannot be varied in any way by the client unless such conditions are expressly agreed by Intryst Limited in writing.

1. Setup & Access: The Client must state to The Entertainment provider about any access restrictions. The Entertainment provider must have access with ease due to heavy equipment. The Entertainment provider are aware of Access at the following venues and do not need to be advised on any restrictions:

• Froyle Park
• Three Rivers
• Woolston Manor
• Hedsor House
• Quendon Hall Parklands
• The Ned
• Littlefield Manor
• Tewin Bury Farm
• Essendon Country Club
• Club Langley
• Braxted Park
• Shendish Manor
• Houchins Weddings
• Prince Regent Chigwell
• Wasing Weddings
• Penridge Suite
• Buxted Park Hotel
• Hotel Du Vin Wimbledon
• Hotel Du Vin Brighton
• Sopwell House
• Crondon Park
• Stowe House
• Trinity Buoy Wharf
• The Elvetham
• Trent Park Country Club
• Kings Oak Hotel
• Knowlton Court
• Orsett Hall

The Entertainment provider reserves the right to invoice for any additional time spent caused by lack of information relayed to the Entertainment Provider in relation to access.

2. Service Specifics:

a, DJ Entertainment – The Entertainment Provider shall provide a DJ, Sound & Light service typical of 4-5 Hours DJ’ing unless otherwise stated in forms of communication. The DJ provided shall be professionally trained by Intryst Limited & will be briefed on The Clients musical preferences. The Entertainment provider cannot be held responsible for third party interferences such as Sound Limiters & other Noise Restrictions, Guests under the Influence & any other venue specific issues. The Entertainment provider shall not be abused or treated with disrespect & reserves the right to terminate the gig if any of these occurrences happen. The Entertainment Provider will provide a service based on expertise. The Entertainment Provider cannot guarantee 100% of Guests of a given event will be satisfied.

b – Other Equipment. “Other Equipment” relates to any hired equipment which is not mentioned in these Terms & Conditions. The Client Agrees it is their responsibility and due care to look after any hired equipment. The Client agrees that any damage during the hire period will be chargeable after the event.

c – Third Party Suppliers – At the request of the client Intryst Limited will provide other equipment from their preferred partner network. Intryst Limited cannot be held responsible or liable for the Third Party Supplier’s equipment or service.

3. Payments:
   a) A non-refundable deposit (paid in Cash or BACS) is required to secure the booking. Intryst Limited reserve the right to book another client if a deposit has not been paid.

The deposit forms part of the total cost of your wedding package and is deducted when calculating the final balance fee.
Final Payment for the Entertainment Providers is due no earlier than 14 days prior to The Clients event. The Entertainment Provider reserves the right to cancel the booking if the above terms are not met.

4. Complaints:
   Any complaints must be received I writing within seven days of receipt of products purchased.
5. ForceMajeure:
   a) The due performance of the contract is subject to alteration or cancellation by The Entertainment Provider owing to any cause beyond their reasonable control, including but not limited to, total performance failure, sudden illness, injury, victim of crime, fire, explosion, storm, and flood, other natural disaster or severe adverse weather conditions. The Entertainment Provider have a 100% reliability rating to date.

b)B) the Entertainment Provider may contact other Entertainment Providers of equal skill and professionalism in the event that they are not able to attend your booking due to clause 5a). However it may prove difficult or impossible to find a skilled replacement at short notice or at the same price.

1. c) In the event of cancellation The Entertainment Provider liability shall be limited to a full refund of any deposit fees and fees paid.
2. Cancellation Fees: If the client should have to cancel a booking the following cancellation fees will become due immediately upon said cancelation. Cancellations must be made in writing.

1. a)  Cancellation within two weeks of a booking and more than three months to go until the wedding or event date – the non – refundable booking fee.
2. b)  Cancellation with less than three months to go until the wedding or event date- full price for the complete service booked, but no charge for any optional extras.
3. c)  Where the Entertainment Provider is able to rebook the date with an equivalent booking the cancellation fee will be reduced to the non-refundable booking fee only and any additional cancellation fees already paid will be refunded accordingly.
4. d) Covid Safe – Free date changes should your wedding or event be cancelled due to Covid. To avoid diary clashes with your preferred DJ please liaise with Intryst Limited before rebooking a new date.

7. Governing Law: These terms and conditions and any non- contractual obligations arising out of them shall be governed by, and construed in accordance with, the laws of England and Wales, and each party irrevocable agrees to submit to the exclusive jurisdiction of the courts of England and Wales.
8. Third Parties” A Person who is not a party to these Terms and Conditions shall not have any rights under or in connection with them under the Contracts (Rights of Third Parties) Act 1999.
9. Insurance: The Client is herby advised to take out an insurance policy to cover any expenses in the event of cancellation. The Entertainment provider carries full professional Indemnity and Public Liability Insurance.
10. Counterparts: These terms and conditions may be executed as multiple counterparts and execution of any one such counterpart shall constitute due to execution of these Terms and Conditions.
11. All Day Wedding: For DJ Entertainment Bookings; The Client agrees to give The Entertainment Provider the opportunity to consume a hot meal during the course of the wedding day, generally served while the client sits for the wedding breakfast.

We, the undersigned, have read and understood the above and agree to abide by these terms and conditions.

When you agree to pay a deposit, it becomes part of a legal contract with Intyrst Limited.

We the undersigned, understand that the terms of this agreement cannot be changed unless agreed by Intryst Limited in writing. You realise that these terms and conditions become effective immediately and agree with the booking fee is not refundable and cancellation rates will apply in the case of any cancellation by you. This does not effect your legal rights. Advice about your legal rights is available from your local Citizen’s Advice Bureau or Trading Standards Office. As with any contract you should obtain independent legal advice.

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